Thank you for getting back to us and for sharing more insights about your sales receipt concern, @StAngelo. I know this wasn’t an easy process for you, but I’m here to help you get back to business.
I would like to take a look at your account and figure out what’s going on. However, we’re unable to do that in public space. I’d recommend contacting our Customer Care Team. They can pull up your account in a secure environment and help you correct or adjust the opening balance.
- Go to the Help menu, then select QuickBooks Desktop Help.
- Select Contact Us.
- Give a brief description of your issue, then select Let's talk and then choose a way to connect.
If the issue persists, you’ll want to read through this article to learn more solutions about this: Troubleshoot Print problems with QuickBooks Desktop. This contains the detailed steps that will guide you through the process.
Let me know if you have follow-up questions by commenting below. I'm always around to help manage your sale receipts.
