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Replying to:
MirriamM
Moderator

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Hi there, @imhershel.

 

I'm here to ensure you can apply the payment to the correct invoice.

 

In deleting the invoice payment, you also have to delete the deposit made. By doing this, you can reapply and deposit it to the correct invoice.

 

Here's how to delete the deposit:

 

  1. Open the invoice transaction in question.
  2. On the right panel of the Invoice window, select the Transaction tab.
  3. Under RELATED TRANSACTIONS on the right pane, it will show the deposit you used as the payment.
  4. Click the deposit transaction (it will appear in the Make Deposits window).
  5. Choose Edit at the top menu.
  6. Select Delete Deposit (Ctrl D).
  7. Click OK to confirm.

 

After that, you can re-apply the invoice payments and deposit them to the correct invoice. For more detailed instructions, see this article: Record an invoice payment.

 

For future tasks, you can run the Transaction List by Customer report to view all the received payments linked to an invoice. To learn more about handling QBDT reports, please check these handy articles:

 

 

Please let me know if you have other concerns. We're always here to assist your further. Take care and have a good one!

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