You’re always welcome, @heatherthebookkeeper.

I’m glad to know that the information and guidelines outlined by my colleague give you a better option to record the advance payment in QuickBooks Online (QBO).

Rest assured, every concern raised on the Community page will receive the proper attention. Having said that, feel free to ask any other questions you may have regarding QuickBooks here.

I wish you success in your business. Enjoy your amazing day!