It has been 3 months now that quickbooks has been collecting our money. We have submitted all the documents and constantly being told they don't have them.  I have requested a call back from a supervisor and never gotten it. On the merchant services page it says I have no open cases yet they are holding almost $10,000.00  They are making money on our money sitting in the bank earning interest for them while we are paying them for the service that we are not getting and losing the money that we should be making an interest no wonder these companies are making Gargantua's profits every quarter. As I see that they are doing this to so many people. I will speak with a lawyer if this is not settled immediately. Maybe everyone who reads this should think about a class action lawsuit against quickbooks.