Hello there, @smiramontes19.
It's nice to have you in the Community. I'm here to help make sure that you can select bank transfer when creating an invoice template in QuickBooks Online (QBO).
I tried on my end, and I was able to put a checkmark on bank transfer only. I also check if there's an ongoing issue about this but there isn't currently one. That being said, let's perform some troubleshooting steps that can help us fix this.
To start off, try logging into your QBO account using a different or a private browser. There are times that the browser is full of frequently accessed page resources, thus causing some errors and/or unusual responses.
To use a private browser, here's how:
- On your keyboard, press Ctrl + Shift + N (Google Chrome).
- Ctrl + Shift + P (Firefox or Internet Explorer).
- Control + Option + P (Safari).
Once logged in, go back to the Custom Form Styles page and create an invoice template again to double-check. For your reference, you can also check out this article for further guidance: How to customize invoices, estimates, and sales receipts.
If it'll work, go back to your default browser and perform clear cache to remove temporary internet files on your computer. Before doing so, make sure to take note of your saved passwords and URLs.
That's it! Give this a try and let me know how it goes by leaving a comment below. Please know that I'm only a post away if you have any follow-up questions. Wishing you and your business continued success.
