Just to be very clear - Quickbooks does not care if you have an issue and they prove it with the same old templated responses over and over and over and over ----it's it sooooo Exhausting mot to mention FRUSTRATING!

This started back in May for us and it did finally get resolved a month later.

Unfortunately, it started again last week!  We have to enter all merchant deposits manually and the fees manually.  Not sure why we are still using QB but, hopefully not much longer.  They are always raising the cost of this crappy software every year and this year was the worst and IT DOES NOT WORK AS INTENDED AND THE SUPPORT SUCKS!!!

Customer support has the nerve to send a survey when they do not do anything!  Oh, and QB please do not to tell your clients you will call them back the next day to check and see how it is going and verify a time ---WHEN YOU NEVER CALL BACK.  YES YOU, ELIZABETH!

QUICKBOOKS HAS THE WORST SUPPORT!!!!