Thanks for connecting with us here in the Community, @Knaght.
The permission to let an employee change the invoice template to a different one is possible. You can do that by giving them access to edit the company information in the manage user settings.
If the employee is a Standard user, you may follow these steps:
- Log in as the company admin, and click on Settings.
- Select Manage Users, and choose the specific employee.
- Under the Action column, click on the Edit dropdown.
- Select Yes to allow a user to edit the company information.
- Click on Save.
Once done, your employee can now switch to a different invoice template.
For additional information, you can refer to this article on how to edit and customize other sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Furthermore, please check out this article on how to receive and record invoice payments in QuickBooks Online (QBO): Record invoice payments in QBO.
Let me know if you need further assistance with regard to user access permissions for an invoice. We're always here to help. Have a great day.
