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Buy nowI uninstalled QuickBooks app and reloaded it and it still shows the unapplied payments. I went to the customer account and all invoices have no option to receive payment. I attached a screenshot of what it looks like. I have already done the receive payment button once I initially logged in the payment. I show NO unapplied cash on my P/L report. My accountant just filed our 2021 taxes (on an extension for 10-15-2022) and she never mentioned any problems that she saw in our QuickBooks account either or any reports.
Again, I want everyone to know I am very new to QBO. We used a different method of accounting and just brought everything into to QBO recently for our business. I must mention I don't use the Quickbooks Bank Deposit Function. It was suggested to me when I first got using QBO and started asking questions to the forum was how to tie my bank deposit that comes into my bank feed to my customers account open invoices since we don't deposit the money sometimes for a week or more after receipt. I would enter my open invoices into QBO first. I was told to go to bank deposit in bank register and edit and add each customer payment to the bank deposit and add a line for each customer to the deposit and select rec'd from whoever the customer was, use A/R as account type and then enter the amount of the payment and in the end it all added up to the actual bank deposit that went to the bank and I would click save. I would then go back and click Receive Payment for each open invoice. The payment was always there and matched and zero'd out the account balance for each customer. Should I be using the QB bank deposit? If so, when my bank feed comes down with the bank deposit, does it match and not create a duplicate deposit in bank register? Another thing to note, today, I took my very first credit card payment. I noticed that customer does not show unapplied payments in his mobile account. It is currently showing as a deposit on my bank register under account Payments to Deposit. I am assuming when the funds from the credit card payment come down my bank feed that it will just allow me to match that deposit and not create a duplicate deposit? I also noticed that the service fee is also showing on my QBO bank register already and I have yet to be charged that from my bank feed as well. Sorry for all the questions. Just wanted everyone to know my process. I am open to a different process if it will achieve the result of not showing the unapplied payments in QB App.