I wish you didn't have to go through that, @lowellh9112. Let me make it up to you and ensure you can receive your funds.
For instance, you'll receive an email that include steps to follow when you're funds is onhold.
Usually, QuickBooks Payment team will request additional information to finish the review process. Once we have everything, we can complete our review within two business days. After the review, we can finish processing the payment.
If you've done this already and the issue persists, I highly suggest contacting our payment support team. They have the necessary tools to check your account and verify the status of your funds. For detailed steps, please see this reference: Contact payment support.
Additionally, let me share these resources that contain details about funds that are on hold and how to minimize or prevent them in the future:
Feel free to update us, and keep in touch if you have further concerns with your funds that are onhold. We want to make sure this is resolved for you. Take care and stay safe.
