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Replying to:
Mrt22
Level 2

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So on day 11 I just got another email asking another question. The same question was asked on day 6. I already had hours of phone calls regarding this question and was “assured” it was taken care of. They are asking for 6 months of bank statements. My business is 5 weeks old. They told me to upload the statements I have for the business account, and 6 months of my personal account. I did that. 6 days ago. I am having the client cancel the transfer. I am contacting the BBB, a lawyer, and because of this I have a contact with the attorney general now. I can’t believe I listened to them when they told me not to reverse it. I have been lied in every conversation on the phone. “Assured” “promised”. And as far is I’ve been told, and can see, there is no one at intuit to try to help solve these problems. The resolution center offered me no resolution and is now recycling questions I have spent hours answering already. Devastated

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