Hi there, Beware.

I appreciate you for bringing and sharing this scam call incident to our attention and spreading awareness about this. With this, let me discuss how we can prevent these fraud calls from parties claiming to be affiliated with QuickBooks Support or Intuit.

Please know that you'll receive an error in your subscription billing once the credit card being used for payment is declined. Also, Intuit will only initiate contact if you requested a call back from our Support about an issue in QuickBooks. 

On the other hand, Suspicious email can sometimes be a scheme to get you to share your personal info. These scams come in various forms but often look pretty convincing. Here are a few things to look for if you’re not sure an email came from Intuit.

• We’ll never ask for your personal info in an email.
• Our emails will always come from an email address that ends with @intuit.com. This includes @e.intuit.com.
• Any link we send you in an email will always be for an intuit.com address.

Then, to make sure that your colleagues are only receiving legitimate e-mails concerning subscription billing details, they need to check if the email address being used is from Intuit. You can open this article to view further details and the several email addresses that are usually from Intuit: Is this email I received a legitimate communication from Intuit?.

Additionally, if you keep receiving this kind of call or any fraudulent acts, you can also go to our Online Security Center page. Then, select Go to security to view the list of suspicious emails and actions or to report the things you encountered. Also, our security tips can help you avoid fake customer support scams.

Please know that you're always welcome to post if you have any other concerns. Wishing you and your business continued success.