Hi there, @OToolIndustries.
We want this fixed as much as you do. I'll share some information.
As of now, our engineers are still investigating the cause of the issue. Rest assured, though, that they're doing their best to come up with a fix as soon as possible.
If you haven't yet, I recommend contacting our QuickBooks Support Team. This way, they can add your company to the list of affected users so you can get an update about the resolution status of the investigation. You can also provide this investigation number for easy tracking: INV-51527. To reach them, please follow the steps below:
- Go to the Help icon and select QuickBooks Desktop Help.
- Click Contact Us.
- Write your concerns in the description box, then select Continue.
- Select which one of the support options you'd like to use.
You can also check out this article for another way of reaching out to our support team and its support hours: QuickBooks Desktop Support.
We appreciate your patience as we're working on this. Please let me know in the comments below if you have any other questions. Take care and stay safe!
