Hello @stretchaudio,
Thank you for posting here in the Community. I'm here to provide information about your issue regarding the payment notification for QuickBooks Desktop.
I see you're receiving emails if the money is on the way. Since the notification emails have stopped working for a few months, I recommend contacting our Payments Support Team.
This way, our dedicated will be able to investigate the unusual behavior happening on your end. They have the necessary tools to check your account payment notification and alerts and get you back on track.
Here's how:
- Go to: Contact Payments or Point of Sale Support.
- Scroll down and click the Chat with us option under QuickBooks Payments.
- Enter the necessary information, then contact support.
Additionally, you can open this handy article for more payment tips: QuickBooks Payments FAQ.
I've got your back always with any payments concern you may have. I'd be around to help you.
