Thanks for a quick response, chris-errcsdesig.
Based on your statement above, I figured out that your company file’s interface is set to Business view. Because of this, the steps that my colleague provided above can’t be applied.
Worry less, I can guide you with changing this to Accountant view to proceed with the steps above and enable you to link the deposit to the invoice in QuickBooks Online (QBO).
Here’s how:
- In your company file, go to the Gear icon.
- At the bottom right corner, click the Switch to Accountant view to change the interface.
You’ll want to check out this article for a better understanding of the differences between the two: Switch between Business and Accountant view in QuickBooks Online
That’s it! You can then proceed to the steps outlined by DebSheenD and link the deposit.
Moreover, learn from this article to check when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments
If you have more concerns about deposits, please don’t hesitate to add a reply. Have a good one!
