Good day, @laconnell.
Let me share some steps on how to handle the autogenerated sales receipts in QuickBooks Online (QBO).
If you already created invoices for these transactions, then we can simply delete them (sales receipts) to avoid duplicating your sales. Here's how:
- Go to the Sales menu.
- Choose the All Sales tab.
- Click the Filter drop-down.
- Pick Sales Receipt from the Type drop-down menu.
- Tap on Apply.
- Once completed, choose the sales receipts that you want to delete.
- From the Actions column, click the drop-down.
- Hit on Delete.
- Press on Yes to confirm.
Once done, you can now manually record the payments of your invoices.
Need to notify customers about upcoming invoice due dates? You can send them a reminder message.
If you have any further questions about handling sales, just tag my name in the comment section. I'll be here to further assist you. Have a nice day.
