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laconnell
Level 1

What is the proper way to handle those Auto Generated Sales Receipts created from (Pay Links sent to customers in error)

What is the proper way to handle those Auto Generated Sales receipts created from (Pay Links sent to customers in error) when customer pays online. Their payment does not credit their invoice that is already created.

I did not know by sending a "Pay Link" to the customer that it would be duplicating the alr3eady created Invoice amount, but does not credit that invoice amount that the customer is paying.

At this point, I am not sure what to do.

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