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Replying to:
GlinetteC
Moderator

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Hi, mwbeke. I can help route you to the best support available that handles your concerns.

 

All accounts-related issues are addressed by our Customer Support Team. Since you've mentioned paying your check in advance, I'd suggest contacting us. This way, one of our representatives can review your account and further assist you with the check already paid for a year.

 

Here's how:

 

  1. In QuickBooks, click Help at the top. 
  2. Choose Contact us at the bottom. 
  3. Enter your concern about the $1.50 charge per check and click Let's talk
  4. Choose a way how to connect with us.  

 

Feel free to visit our help articles if you have any other QuickBooks concerns in the future: Help articles for QuickBooks Online.

 

Post again here if you have other follow-up questions. The Community is always ready to assist.

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