To those on here who have had this problem; was it ever resolved? I recently switched over from Wave to QB because Wave would only let me process 10 ACH invoices per day, and did not have any cap to the 1% charge (I was told QB had a $10 maximum charge for ACH). I just tried to run my first ACH payment and received this error. This is for a customer that I've had for 5 years, and using the same banking information that I've used for years with Wave. 

I was hoping that this was maybe because this is a new account, and it is (in the US) a holiday weekend, so maybe my account is not ready to accept ACH? However, hearing all of the horror stories on here has me concerned that I may have made a bad decision to move over to QB, and I'd like to get it figured out before I get too far down the rabbit hole and past the point that I can request a refund and cancel services.