hi @AlcaeusF 

Thanks for the follow up.  I checked with my vendor, they do not get an error message, it seems that the payment is failing silently not contacting either my vendor or bank.  This issue ONLY occurs when I pay with one of my Bank of America accounts, it does not happen if I use my PNC account, I just tried that and the vendor received the payment without issue.  That means it is practically impossible for the vendor to get this debugged.  If he calls support (which he's not willing to do without having something to tell them) he has no error message and no way to recreate the issue.  I can recreate the issue consistently, I know the account details are being entered correctly, I've tried multiple times, including pasting details direct from my banks website.  I also tried with multiple business accounts at BoA.  At this point the only way we are going to resolve this is for someone from Quickbooks payments to walk through the process with a person trying to pay from a BoA account.  For the record I am a QBO user, we have multiple company accounts and use your payroll though not the payments service, otherwise I'd make an invoice up so I could call support and get this fixed.  I'm also more than happy to give my time to get this resolved walking through it as ultimately fixing this is the last step until I can close my old bank account.  Unfortunately my vendors (there are 2 where the same issue occurs) can't really get it fixed because they're not the ones having the issue.

Open to your suggestions on how to proceed?