Hi Archie,

I think you're misunderstanding what is happening.  This isn't paying FROM my quick books account (which is what the links you posted relate to), this is a vendor sharing an invoice from their account that I then click on an email link that takes me to an intuit payment webpage to enter my bank account details.  I've seen this issue elsewhere on the forums, so I know it isn't just me, it does seem to involve bank of America in several of the cases I've seen.  The problem really is you can't contact support as this isn't to do with your quick books account, and your vendor can't because they need your details to be able to recreate the error.  What we really need is a more useful error message that explains what failed and what the error codes were.  The one now basically doesn't provide the information to find out where the failure is and therefore who can fix it.  Is it possible to have a support analyst attempt to recreate this issue in a UAT or Dev environment where they can capture the logs to see where in the transaction the failure is happening or perhaps provide a production link with more verbose logging where we can step through the process to debug?