I 100% agree with this response to the magnitude of absurdity that we are all being forced to deal with. I couldn't have said it better myself. I used to be such an advocate for QuickBooks, but the level of service has gone so far downhill, I'm not sure that it's recoverable. The amount of work you have created for Enhanced Inventory Receiving (EIR) Users is ridiculous, I don't think ANY OF YOU in Customer Care understand the accounting issues caused by the broken software. It creates SOOOOOO MUCH EXTRA WORK b/c of the fact that we cannot turn off EIR. Clearly no one cares....