I know how useful payment notifications are to your business, @SmithPlumbingCo. I'd like to share some details and route you to the right support who can assist you further with this.

I reviewed our system and found that your problem is the subject of an ongoing investigation. You can be assured that our product developers are already working on it. I advise getting in touch with our Customer Support team in the meantime. This enables them to include your account on the list of users who are impacted.

Additionally, we'll email you updates on the case's development.

Feel free to reply to this thread if you have other concerns with this matter or QuickBooks in general. We're here to back you up. Keep safe always.