Hi Fritz,

I've spoken to 3 people in Merchant and no one can figure out why this is happening.

No email sent

Nothing in resolution center

no notes on my case...just "HOLD" 

NO ONE I"ve spoken to has been able to see why this is happening so I can get it taken care of. 

I'm not a big merchant like the others in this post but money is money. 

And I have my own people to pay as well. 

And for this to be happening with NO Communication or the fact that the employees can't even see why is astounding and BAD for Business.