Hi there, UnhappyMelio.

This may not be an easy process for you, but I want to make sure you're able to get this fixed as soon as possible.

I got the site where you can contact Melio so they can provide an update about the status of your account. You can browse this link, Connect Melio with QuickBooks Online, and select the Overview tab.

From there, you'll see the App information on the right side of the page. You can call or email them using the contact information they've provided.

If you're unable to get in touch with them, I recommend contacting our QuickBooks Online Live Team. That way, they'll report this and check so you can pay bills and receive payments using another method.

Don't hesitate to post again if you have additional questions. Or leave a comment below if you have other QuickBooks issues to share. I'll be right here to help you.