Hi kevin43,
I'm here to share details about the Needs Attention alarm.
If the notification shows on the Dashboard, there's currently an investigation about it. That said, I'd suggest reaching out to our Phone Support team so we can add you as one of the affected users.
Here's how to contact us:
- Click the ? Help icon.
- Under Assistant, enter Talk to a human.
- You may enter Clear Needs Attention alarm as your keywords.
- Select No.
- You can choose how you'll want to contact us.
If it's not on the Dashboard, can you share more details on where you see it? You can also add a screenshot. I want to ensure we're on the same page so I can provide the correct solution
You can also visit our Help page for more resources on managing your QuickBooks Online account.
I'm just a post-away if you have other concerns about QuickBooks.
