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Jen_D
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I appreciate your time joining this discussion about adding loyal customer discounts in QBO, @Christopotamus.

 

At the moment, we're unable to provide the turnaround time on when new features will be released in QuickBooks. The roadmap or our product updates are exclusively handled by the Developers Team. To be updated with the recent and upcoming changes for QuickBooks products, visit these sites:

 

 

It's our goal to provide a user-friendly service, and with that, we would love to know more about your business needs. Please know that the changes in the program are released based on several factors, so we welcome product suggestions to help improve our services. 

 

If you have any product suggestions to our developers, submit your request through these steps within your QuickBooks Online company file:

 

1. Go to the Gear ⚙️ icon, and select Feedback.

2. Enter your comments or product suggestions, then Next.

 

Thanks for taking the time to talk with us. Feel free to come back in this forum anytime. Me and my colleagues are here to help.

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