Thanks for letting us know you're one of the affected users, @jwruck. Let me share some details about this invoice delivery issue in QuickBooks Online (QBO).

We recognize the inconvenience caused by the invoice delivery problem, and I'd like to inform you that our Engineering Team is looking into it and is working to implement a solution that will resolve this issue. Please know that this is a top priority for us, and it will continue to be so until it's fully resolved.

In the meantime, you can use one of the following workarounds to send your invoices:

• You can save your invoice as a PDF and send it via email through your business or other email address.
• You can send your customer a link to their invoice through SMS or messenger service. Simply click on “save and share link” then select “copy link” and paste it into your SMS or messenger service.
• If you have a Gmail or G-suite email account, you can use the send with Gmail feature to send invoices from your own address.
• You can save your invoice as a PDF, print it, and send it to your customer via mail.

If you're having difficulties using the suggested workarounds, please do not hesitate to reach out to our support team. Please be reminded that our Support Team is available from 6 AM to 6 PM PT on weekdays, and from 6 AM to 3 PM PT on Saturdays. You can visit this article for the detailed steps to contact them: QuickBooks Online Support.

You'll also want to personalize the appearance by adding specific info to your sales forms in QBO. Check out this article for more information: Customize invoices, estimates, and sales receipts in QuickBooks Online.

I appreciate your patience while we're working on this. I'm here whenever you need help with managing your invoices in QuickBooks. Take care always!