Jumping in to ensure that you receive the email for the rejections codes once again, LWiles.
Most of the time, Intuit notifications and emails are not received due to the following reasons:
- The email was moved to your Junk or Spam folder.
- You use a custom email domain (example: johndoe@mycompany.com) or an email client (Outlook, Exchange, AOL, Thunderbird, etc.).
- Your internet service or domain provider blocks the QuickBooks Payments email address.
You'll want to check your Spam or Junk folder and see if the notifications were sent there. If you can't see them, add the following Intuit’s email addresses to your contact list:
- BusinessServices@intuit.com
- Payments@intuit.com
- Notification@email.merchantcenter.intuit.com
- PaymentNotification@email.paymentsolutions.intuit.com
- ReplyTo@QBDT.intuit.com
- do_not_reply@intuit.com
- quickbooks@notification.intuit.com
Aside from that, you may also need to contact your IT person or domain provider for assistance to temporarily turn off Sender ID filtering or get help on what’s causing you not to receive the email.
Additional details about this are discussed here: Unable to Receive Intuit Email from QuickBooks Payments.
Allow me to add these articles as well in case you need more payments-related references:
Post more questions in the forum if you still need more help from us. We're open 24/7 to make sure everything is sorted out.
