You are not alone! As they have screwed my company Xmenno Media over by withholding $6,000 + in the business account and they all claim it's "only a matter of 48hrs" and everything will work! It's an absolute joke as I have worked over 55hrs since Feb 2022 to clear this issue and it's now JUNE 2022!!! I have submitted all documents. No one is helping. the management does not care.