Hello there, @upanddownaccounting.
Yes, you can, and I'm here to help you correct the amount you entered in that bill.
We can void the bill if it has been processed and create a new one. Let me guide you on how:
- Go to the Expenses menu and look for the bill payment you’re working on.
- Open the transaction or click the drop-down icon to Void.
- Click Yes to confirm the action.
Otherwise, we can cancel if it hasn't been processed and enter a new one. Beforehand, ensure that to be within the time frame to avoid issues:
- A bill payment created through Online Bill Pay before 3 PM PST can be canceled until 4 PM PST on the banking day before the Process Date.
- A bill payment created through Online Bill Pay after 3 PM PST can be canceled until 6 PM PST on the banking day before the Process Date.
When you’re ready to cancel, please refer to this article: Cancel a bill payment in Online Bill Pay.
For more insights into voiding a payment in Online Bill Pay, see this helpful guide here: Void an Online Bill Pay payment.
Moreover, I’ve added these helpful resources that provide an overview of the cut-off time when to cancel or void an online bill payment and contain steps that can help you along the way in paying your bills:
Please let me know if you need clarification about bills or other QuickBooks Online-related concerns. I'll be standing by for your response. Have a great day, and stay safe.
