Good to see you here in the Community, starkvilleaccounting.

You may need to add the company's email from the payment settings account to ensure you'll get the notification that tells me who is paying.

Below are the steps to complete the process:

1. Sign in to the Merchant Service Center.
2. Go to Account > Settings & Alerts. 

3. In the Email Alerts section, choose Yes for each notification you'd like to receive.

   • To get emailed each month when your payment statement is available, choose Yes for Receive Statement Notification.
   • To get emailed each time funds are deposited to your account, choose Yes for Receive Credit Card Deposit Notification.

4. Enter the email address where you'd like to receive these notifications. You can add multiple email addresses by separating them with semi-colons. In the empty box that appears when you click a notification's Yes radio button, enter the email address that you want to receive the notification. If you enter nothing, notifications go to the email address on file with Intuit Customer Service. (This may differ from the email you use to sign in to the merchant service center. More on email addresses.)

5. Click Save Changes.

You can get more details about these email notifications in the following resources below. These will provide you with steps on how to receive a statement or deposit alerts as well as other places where you can modify the email address in the merchant account:

Change email addresses associated with your account.

Email Alerts.

Always feel free to leave your comments below if you have other questions about receiving email notifications from Intuit. I'm always here to help provide additional assistance.