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Replying to:
ZackE
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Thanks for following up with the Community, Getittogether. I'm happy to hear your deposits are syncing successfully.

 

When you set QuickBooks to automatically apply payments to invoices, your payment records will be auto-posted to the oldest open invoice. With this said, sometimes you'll need to correct and re-apply payments that were applied to an incorrect invoice.

 

Here's how:

  1. Locate and open the invoice that your payment shouldn't had been applied to.
  2. Access the Reports tab, then Transaction History.
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  3. Choose your payment and click Go To.
  4. On the Customer Payment window, remove your checkmark(s) from the invoice(s) that your payment shouldn't be linked with.
  5. Put a checkmark on which invoice(s) the payment should be applied to.
  6. Select Save & New.

 

After completing these steps, your payment will be applied to the invoice(s) you selected.
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I've also included a couple detailed resources about working with payments which may come in handy moving forward:

 

If there's any questions, I'm just a post away. Have a great day!

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