I received a call today from a Quickbooks Rep with a blocked number saying the same thing, and that my credit card information was wrong or missing information. This person also sounded like he was from India or another mid eastern country. I told him I wasn't going to give him any information over the phone and he said that's fine I can enter it into my desktop Quickbooks. OK fine, so he walks me through but in the end says it's still not going through. He then says we need to enter it on his end. So at this point he already verified he does work for QB so I (regrettably) gave him the information. When I asked what the charge is that was going through he said $499.99 I told him I'm not paying another $500.00 on top of the $600.00 we just paid for our new Quickbooks back in March. He said if was for a separate subscription which we have never had and I didn't want. I argued with him for quite some time and I finally told him where to go and hung up the phone.

I got online to research this and saw that I'm not the only one being told we "Have to have this subscription". And to make matters worse that I paid almost twice for Quickbooks what I would have paid had I simply went to Staple and purchased a copy there. The only reason we purchased this in March was because the person who called us from QB told us Quickbooks had an update and our current QB won't work for payroll etc. even though my QB wouldn't expire until mid May. But I said fine just get it done so we can use our Quickbooks. I realize now I was scammed by the very people working for Quickbooks.

I can only conclude that these foreigners are working for commission and they are making sales calls in an attempt to get us to purchase more expensive versions of Quickbooks (which I did not realizing I was being scammed) and trying to up sell subscriptions. This is what these guys did with us.

I logged into the Quickbooks "Camps" portal and unsubscribed from the service he was trying to sell me, but I also called my bank to cancel my current credit card because of this interaction today. I felt scammed and that this person is not honest. I would quit using QB entirely if it wasn't for the fact that our point of sale system is integrates with QB. This is at best bad business practices, but feels more like a scam to take advantage or people like myself just trying to run my business.