Hello there, @RobHere. Thank you for sharing some updates and possible fix about this issue in the Community.

Users who experienced the same issue will find this helpful too. I've checked the investigation number with our back-end team and confirmed it.

I recommend contacting our Customer Care Team for the users with the same concern. They will include you on the list of affected users and update you via email.
 

Please don't hesitate to let me know if you have other QuickBooks-related concerns. I'm here to back you up. Take care always!