Hello there, Ckb3.
I can see how important for a business to process and receive funds smoothly. This allows them to track customers’ payments on time. Let me help and guide you on how to move past the error in paying your invoice.
In QuickBooks Online, there are different ways to take payments with QuickBooks Payments. You can use any of the following methods: Credit card, debit card, ACH bank transfer, Apple Pay, ACH, or eChecks.
If you’re using any of the mentioned modes, I still recommend contacting our QuickBooks Payments Support Team for further assistance. They have extra tools to help investigate the cause of the error. Then guide you through the process of how to apply the permanent fix to prevent this from happening again.
Here’s an article that shows the supportability’s hours and types: Contact Payments or Point of Sale Support. From the list, choose your specific product to get the complete details. For example, QuickBooks Online with Payments & Merchant Service Center.
For additional resources, the links below contain tips and solutions to resolve credit card payments issues. You’ll also learn about ACH payment rejection codes and ways to handle them.
Stay in touch if you have other payments concerns or clarifications. I’ll get back to answer them for you. Have a good one.
