Good evening, @JAK-TSD.
Thanks for chiming in on this thread. This isn't the impression we want to leave you with.
Since none of the steps worked to help your issue, I suggest contacting our Customer Support Team. They have the tools to take a closer look at your account to see why these transactions aren't being imported. Here's how:
- Go to the Help (?) icon in the top right-hand corner.
- Choose the Contact Us button.
- Enter your question and hit Let's talk.
- Scroll down and choose to Get to callback.
Afterwards, you'll receive an estimated time of when they'll give you a call.
Keep us updated on how the call goes. If you have any other concerns, just let me know. Have a fantastic Monday!
