I am very worried. I have been using Quickbooks with no issues since November 2021. This past week alone I have had 5 of my invoiced returned. I have never had this happen to me before. I called Quickbooks and they told me that my clients either 1. don't have sufficient funds in the bank, 2. they disputed the invoice, or 3. the customer entered the wrong banking account information. The kicker is that Quickbooks charged me $10 per returned item that I then had to ask my customer to pay me for. I contacted my clients and they paid their bills with a different bank account. I received an email today from Quickbooks stating that they closed my banking account where my money goes after my invoices are paid. I was so confused. I called Quickbooks and spoke with someone for close to 20 minutes. She was very unhelpful. She kept putting me on hold and stating that because I had violated the merchant banking agreement (what?!!??!) that they closed my account. I kept trying to get some information on what in the heck she was talking about. If I invoice a customer and they do not have money in the bank, how is that my fault and why is my business/account being shut off and penalized? Customer service was unable to give me an answer. Then the woman put me on hold and then hung up. I have been waiting for a call back and I have still not received on after an hour. I am very worried that my money is going to get stuck with Quickbooks like everyone else's. I feel like now would be a good time to change to a new banking institution for the invoicing part of my business. I am a therapist in private practice and I work hard trying to help people, I don't want to be robbed by Quickbooks.