I’d like to help you out, @normajean22.

I need more information to help me get on the same page. May I know which specific page you’ve observed an open amount on? I’d appreciate it if you'd include a screenshot so I can address your concern appropriately.

You can also tell us more details of your concern by leaving a reply on this thread. My team and other QuickBooks users in the community are willing to assist you too.

Let me know if you still have questions or concerns with QuickBooks. I'll be here every step of the way.