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pbb2
Level 6

QuickBooks Online Customer ACH Payments Declined

For the past couple months, many customer ach payments are being declined for no reason or they get an error. I cannot get a solution to my problem from QuickBooks. There is no reason for the payments to be declined. Does anyone have a solution? It makes it difficult to carryon a business when a customer cannot easily pay their invoice or the payment is declined and merchant fees are charged..

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