Hey @seaportchels ,
Sorry you're having that experience with Intuit Merchant Services. You're not alone, it's one of the major reasons businesses outgrow Quickbooks payments eventually. Intuit is a Payment Facilitator built upon First Data merchant services, as a sub-merchant you are subject to their frustrating funding delays and holds.
If you're looking at alternatives to QB Payments a couple methods are 1. Melio (Stripe Reseller) and 2. Going directly to First Data.
- Melio has a user friendly interface and Stripe seems to have resolved some of the problems that plague QB Payments.
- Coming directly to First Data gives you a real merchant account with a bank underwritten agreement.
- When done properly, you avoid funding delays and gain access to the wholesale "interchange" cost.
- US-based customer support is available by phone 24-7
- We live sync invoices and payments both ways with QBO, so you don't have to manually mark invoices as paid.
- If you want to view a demo, check out my calendar at this link: https://calendly.com/teddycc/online-demo
Best of luck!
