This is a LIE I'm on the phone with 2 reps as I'm typing and they each give me different information one says that the manager responsible on acct will not be in until 10 am the other agent says i have to wait 2 more days because she escalated to resolution. Is this how you do business??/ so it okay you hold MY MONEY FOR AS LONG AS YOU WISH???????????? and 2 different people giving me BS??????????????????