Hey there, @Dcinteriors.
Thanks for chiming in on this thread. I can point you in the right direction to get this problem resolved.
Even though you've contacted support already, the best route for them is to escalate the issue if they can find a solution. Let's get in touch with them again and see what else they can do. Here's how;
- Go to the Help menu.
- Pick the QuickBooks Desktop Help option.
- Hit the Contact Us hyperlink.
- Enter your question or concern and tap Let's talk.
- Scroll down and select to Get callback.
That's all there is to it!
Keep us posted on what your next steps are and how they resolved it. We're always here to have your back. Have a great day!
