I have recently started having this issue.  My QB is up to date.  I'm running the desktop version on a Mac, and I spent 3 hours on the phone with various people last week, to find this week a new issue.  I've restarted everything. Signed in, logged out, stood on my head and now searching for a new answer.  Please help.  We live in a world of instant, and clients want things instantly.  

TIA!