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Replying to:
Archie_B
QuickBooks Team

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Hi there, Maverick2.

 

Let me share some information about the Email notification in Merchant Services.

 

Currently, all payment notification are sent directly through your email linked to your QuickBooks Payments account. Thus, you're unable to see the Email alerts option.

 

I'd also recommend sending feedback to our Developer's Team. This way, they can review your product suggestions and might include it on the next future updates.

 

Like this:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Put your comments or product suggestions, then Next to submit.

 

Check out this article to learn more on how you can keep you QuickBooks Payments account information updated: Update business and account info.

 

You may also visit this page for commonly asked payment questions: QuickBooks Payments FAQ.

 

Let us know if you still have other questions about your QuickBooks Payments account. We'll be in touch. Have a good one.

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