Hello Ami,

What do you consider "momentarily"?  I've been sitting here waiting for a full ten minutes now and have not received any private message.  I think I will look into the class action lawsuit several others have mentioned since I can't seem to get anywhere with QuickBooks Intuit Merchant Services and the QuickBooks Community appears to be nothing more than a forum for everyone to vent, as nobody seems to have had their issues resolved yet.