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Replying to:
MichelleBh
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I know how painful the delay is, @snedwards13. I want to fix this issue as soon as possible. 

 

I'm determined to improve your impression of our support. I'll ensure that your account receives the $56,000 at the earliest opportunity. This way, you can categorize the deposits. 

 

I'm delighted to check the status of your escalated case and settle this as early as possible. However, I can't pull up an account since Community is a public forum. I know you've already contacted our support, but I still suggest reaching them again. Our experts can review your account again in a safe environment and help you from there. 

 

If you have the case ID handy, please provide that to our agents to quickly see the details of the problem. Doing so does not need you to reiterate your concern. Ensure to contact them within business hours to ensure a swift response.

 

Additionally, QuickBooks sent an email about the hold funds. Be sure to follow the instructions to fix the issue. We ask for more information to complete our review. For more information, see this link: Why are my funds on hold?.

 

Discover these articles below about how deposits/fees are registered, check the payment status and other related topics;

 

 

Please let me know how the call goes, snedwards13. I'll make sure it gets handled right away. Keep safe. 

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