Hi there, @Melton.
As mentioned above by one of my colleagues, our product developer had made some enhancements when handling alerts in QuickBooks Payments.
Right now, you'll get notified directly through the email address associated with your QuickBooks Payments account. Thus, you're unable to see the Email alerts option.
I can see how this option would be helpful for you and your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.
I'd also recommend sending your feedback to our Developer's Team. This way, they can review your request and most likely include it in our future updates. Here's how:
- Select the Gear icon at the top, then Feedback.
- Enter your comments or product suggestions. Then click Next to submit feedback.
I'm also adding this article to learn how to manage your account information and transactions in the Merchant Service Center: Access your QuickBooks Payments account.
Moreover, you can visit our Firm of the Future site. This is where we share recent happenings and future developments, such as updates to newly added features.
If you have any other concerns, feedback, or questions, don't hesitate and come back to the Community. I'm always here to help you. Have a great day.
