This is a total nightmare. I wish I'd found this thread weeks ago.  Our QB file was damaged and we had to start over and your tech support suggested we upgrade from Enterprise 20 to 22.  So that was just done over the holidays and now we are on day 2 with this stupid PO>Item Receipt>Bill issue.  I can't believe I am seeing this hasn't been resolved in over a year.  Can the engineering team not just look at the programming change from version 20 and change it back? It's not like they have to reinvent the wheel.

Also, you clearly have never tried to contact QB customer support by phone or chat.  They are borderline useless.  On average it takes 4-5 phone calls just to actually get someone on the phone who will document the issue and then they almost never have a solution.  I spent over 12 hours with tech support in October just to be told my company file could not be repaired even by data services.  That was over 10 separate phone calls because I was hung up on multiple times, given 4 different numbers all which went to QB online, told they weren't allowed to give out a customer support phone number because people calling in was "inconvenient" to their agents, told they were not allowed to transfer calls, etc.  For the price we pay, support should be available. I've been a QB person since 1997.  I won't be recommending your products to a single person going forward and I will be looking for a new solution for the company I manage.