Hey there again, @DO_NSC. 

Thanks for coming back on this thread. 

You can contact our Customer Support Team through this link provided. Just fill in the fields and then it will give you the options available to you on how to get in touch with our team. 

Trust me, it's easy peasy! 

Feel free to reach back out about what information they give you on your issue. I'm only a post away if you need me. Wishing you and your business continued success!