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Replying to:
Rasa-LilaM
QuickBooks Team

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Hello there, DO_NSC, @ Phil F.


This isn’t the kind of experience I want you to have when using any features in QuickBooks. Let me help ensure the items on your purchase orders are linked to the bill.


We’ll have to access your company file to check the transactions. This will help determine why this unusual behavior is happening to QuickBooks 2022 and most of the transactions.


Since the security of your account is our top priority, I recommend contacting our Technical Support Team. They have extra tools, like screen sharing, for further isolation. Also, our specialists will guide you through the process on how to apply the permanent solution.


Here’s how:

 

  1. Click the Help icon at the top menu bar and choose QuickBooks Desktop Help F1.
  2. Scroll down to the bottom of the window and click the Contact us link.
  3. In the Contact Us screen, go to the Tell us more about your question section to enter the issue in the field box, like items on the purchase orders are not linked to the bill.
  4. Press the Search menu and choose the support options: Call us to speak with an agent or Message Us for real-time support.

 

I’m adding some links below to help you in the future. These resources contain solutions on how to get your lists to go back to their default order. From there, you’ll learn about repairing damaged entries.

 

 

Reach out to me anytime if you still have concerns on how to manage your purchase orders and bills. I’ll be around to assist further. Have a good one.

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